News & Events

NMR Consulting Obtains ISO 20000 Certification for IT Service Management

CHANTILLY, Va., Sept. 11, 2012 – NMR Consulting has achieved ISO 20000-1:2011 certification for IT Service Management. The certification, seen as the quality standard for IT service management, increases NMR’s competitive advantage by promoting consistent, cost-effective services.

Part one of the certification, ISO/IEC 20000-1:2011, includes the design, delivery, and improvement of IT management services. It creates a formal framework to plan, implement, operate, and improve services. The resultant approach is consistent, and aids major organizational changes.

“NMR’s ISO 20000 accreditation represents our commitment to industry best practices and to excellence in IT service management,” said NMR Chief Information Officer Robert Johnson, a certified ITIL expert. “The consistency afforded by the certification reduces risk, which is a fundamental tenet of our company’s service methodology.”

The certification proves NMR’s accomplishment in service provision and serves as a competitive differentiator: the independent certification by the accrediting body affirms NMR’s processes to be effective, thus enhancing the company’s already excellent reputation.

About the ISO 20000 Certification

ISO/IEC 20000 is increasingly seen as the quality standard for IT Service Management and many companies are striving to adopt ISO/IEC 20000, not only for their own benefit but also to help qualify and choose suppliers and partner organizations.

The ISO/IEC 20000 IT Service Management Certification Scheme was initially created by itSMF and is now owned and operated by The APM Group Ltd.

Any organization wishing to be formally certified against the scheme needs to be assessed by a Registered Certification Body (RCB). Once the requirements of ISO/IEC 20000 are satisfied, the RCB issues a certificate of conformance.

About NMR Consulting

Headquartered in Chantilly, Va., NMR Consulting is a verified Service Disabled Veteran Owned Small Business (SDVOSB) and Minority Business Enterprise (MBE). NMR offers services across five business lines: information technology, program management, infrastructure services, logistics, and risk management. Each line with its component services can support itself or be partnered with complementary services from other business lines.

NMR has been recognized by Inc. Magazine as one of the nation’s fastest-growing private companies (Inc. 500, Inc. 5000), and by Hispanic Business Magazine as one of the country’s 500 largest Hispanic-owned firms by revenue, and 100 fastest growing by revenue growth over five years. NMR has received numerous local accolades, including the prestigious Deloitte “Technology Fast 50,” which lists the fastest growing technology firms in the state. NMR and its work have also been honored by the USDA, Small Business Administration, Chesapeake Regional Tech Council, and more.