ISO 9001:2015 Clause 5.2.1, 5.2.2

Policy Document

NMR Consulting, Inc.(NMR) has established this quality policy to be consistent with the purpose and context of our organization. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’ regulatory and legislative requirements as well as our commitment to continually improve our management system.

Customer focus: As an organization, we have made a commitment to understand our current and future customers’ needs, meet their requirements and strive to exceed their expectations.

Leadership: Our corporate leadership is committed to creating and maintaining a working environment in which people become fully involved in achieving our mutually beneficial objectives.

Engagement of people: As an organization, we recognize that people are the essence of any good business and that their full involvement empowers them to further themselves as they support our clients and improve our capabilities as a company.

Process approach: As an organization, we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.

Improvement: As a key annual objective, we have committed to achieving continual improvement across all aspects of our business, including our quality management system.

Evidence-based decision making: As an organization, we have committed to only make decisions relating to our QMS following an analysis of relevant data and information.

Relationship management: NMR recognizes that an organization and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.

Our policy is also to meet the requirements of other interested parties and in meeting our social, environmental, charitable, regulatory and legislative responsibilities.

We have produced quality objectives that relate to this policy and they can be found in document MS03 Quality Objectives.

This policy is available/communicated to all interested parties as well as being made available to the wider community through publication on our website and employee intranet.